Do you want to know what our clients say about us?……….

• “We know we have a choice and that choice will always be International Certifications.”
  Kevin, Interface Air Repair, Inc., USA
• “We are a better company for the experience, all credit to International Certifications.”
  Mike Fraser, Kensington Hospital, New Zealand
• “We enjoyed having you here again and really appreciate your ideas and comments regarding our systems.”
  Dave, Arizona Rotorcraft Inc, USA
• “We were extremely impressed in the courteous and professional manner in which the audit was conducted, in fact a few of our team have commented, that they will look forward to the next audit and hope the two of you will be back to conduct it.”
  Vince, Mainarc Engineering, New Zealand
• “I would like to thank you for the time that you and David made available to re-survey our system. I am very appreciative of the manner that you approached the assignment and as a consequence I am confident that we will continue to improve the system.”
  Kevin, Crighton Engineering, New Zealand
• “There is only one certification body that I recommend to all my clients and that’s International Certifications, their service is far superior to any Certification Body that I have ever worked with.”
  Murray, Essential Food Safety, Australia
• “Just a short note to thank you again for the efficient and professional way in which you had conducted the ACC audit here at Brookfields Lawyers. We are pleased with the results.”
  Arista, Brookfields Lawyers, New Zealand
• “I thought I was the only silly one to work on Sundays!  Busy finishing off my project for the EMA course. Thanks for the ISO certificate, I have printed off a copy and it looks great. I enjoyed the audits last week and I was impressed with your style and thrilled with the outcome. Thank you for making these anxious moments (audits) a more relaxing environment. Look forward to catching up with you again next year. Cheers Gerard.”
  Gerard, Ashburton Contractors, New Zealand
• “Just a brief note to say how much I “enjoyed” the surveillance audit yesterday with Faye and Chris. It was a pleasure to be audited by two professional people who also demonstrated humour, understanding and flexibility. You have a great auditing team Dave.”
  Margaret Roigard, Aaron Court, New Zealand
• “Good understanding and preparation. Report was delivered quickly after audit completed and covered all feedback given during audit. Observations and feedback were relevant and will contribute to our continuous improvement of the system.”
  Lynda Santos, ScatoPlus
• “Overall Service Experience was absolutely excellent – this was not a painful exercise. I think the staff in particular have benefited from the audit. It was interesting to note that they were very willing to show what systems were in place even though at times this was not required. I liked that the audit team were relaxed and friendly which put the staff at ease and in a good frame of mind. Thank you!”
  Brian Nicholas, The Gift Centre
• “Thank you for the opportunity for the feedback. I found both yourself and Don very helpful with this Audit. Look forward to working with you both in the future.”
  Corrina Clark, Structurflex
• “A pleasure to have you with us today. Great to get through another audit unscathed!”
  Kirsty Bell, First Assistance
• “Fantastic, professional, friendly and informative. Always a pleasure having Andrew audit us.”
  Liz Gibson, Directions Limited
• ”Excellent service. Found  auditor to be friendly and easy to work with.”
  Maurice Te Wiata, Matta Products
• ”The auditor had a good understanding of our business and the fact that he had audited Maxwell before certainly made it easier for everyone involved. In general very happy with the service.”
  Rudi Kotze, Maxwell Marine International Ltd
• “Gives good feedback to all stakeholders. Is professional and makes staff feel comfortable.”
  Paul Broodbank, Australian Portable Buildings Pty Ltd
• “Very happy with service and auditor.”
  Karen Stanton, Mesh & Bar Pty Ltd
• “Good feedback, acknowledging that the system is being used correctly. Has always been timely and positive.”
  Vince Cossetto, C & B Pty Ltd t/as Cobul Constructions
• “As I have only been with Jakaar for 2 months Andrew was very good at updating me on what had previously been discussed & the best way forward. Overall I think that the process was a lot less painful than I anticipated.  In saying that Jakaar have a lot of work to do to get things back on track & Andrew was very good at helping me get an idea of where to work on first etc.”
  Marita Ansell – Jakaar Industries Ltd
• ”We enjoy having Simo out to our company and look forward to our next visit.”
  Chris Tuck, Clearwater Services
• “We always find Andrew helpful and professional.”
  Brett Webster, Fire Control Services Ltd
• “Auditor was flexible when we had to change appointment day at late notice – much appreciated. Auditor was on time and understands our business. Courteous, professional and entertaining. Every visit enables us to improve our performance. Straight forward and easy to work with.”
  Bill Littleson , ScatoPlus
• “Thank you very much for the notice, really over the moon at achieving certification. I believe that the system will give us a real boost going forward.”
  John Lausberg, Operations Manager, Melbourne Desk Company Pty Ltd
• “Thanks to you and Oliver for making the whole experience as painless as possible – and for your helpful insight into ways we can make the system even better……”
  Kirsty Bell, International Operations Manager, First Assistance
• “Thank you for giving Karen a relaxed ACC Audit experience”
  Hettie, Seed & Field Services
• “Thank you Cibi, The certifications are greatly appreciated and the level of professionalism shown and given by Billy during the audits was “second to none”. We feel proud and honoured to be associated with your organisation and value the future support you will be offering us going forward.”
  Brian, IMG Group
• “Thank you to you and your TEAM for doing a great job with our certification. The professional manner which was conducted and handle with diligent around a mixed working environment. I would not hesitate to recommend your TEAM to anyone or to a company which is seeking this type of service.”
  Mafi Taani, Pacific Pontoon & Pier, Australia
  

Below is a summary to date to show customer satisfaction levels for various areas of our service. Every report that is sent to a client contains a satisfaction survey at the rear of the document. This table is a summary of those surveys.